Concept
eRiders are roving consultants who work on a one-to-one basis with a group of NGOs, helping each organization to develop and implement an information and communications technology (ICT) strategy tailored to its unique aims, needs and context. The eRider's primary aims are to help organizations : - Understand the potential value of information and communication technologies (ICTs)
- Integrate ICTs into their programmatic work
- Enhance the ICT component of their management.
Because eRiders are primarily local consultants(from the country, region or city in which they are working) who have both significant NGO experience and substantial technical expertise, they are able to think about technology from the NGO's perspective. As local individuals, they are aware of the NGOs cultural context and are sincerely dedicated to improving the society in which they work. eRiders often work in small teams coordinated by a local leader. Other eRiders work as part of a larger team or network, coordinated by an outside manager or capacity building organization. These teams deliver one-to-one consulting services and hands-on technical support. Although much eRider work is technology related, eRiders also are adept at diagnosing management, fundraising, accounting and personnel problems. The exact nature of the services they provide depends on whether their interventions are technology specific (Free and Open Source Software) or sector specific (minority rights groups). The ultimate aim of eRiders is to raise the NGO’s level of knowledge and expertise to a point that renders eRider services unnecessary. The eRider may then move on to work with other organizations.
Just what makes an eRider unique? This question has many different answers. We are trying to provide some possible answers by developing a set of shared principles. Weigh in with your thoughts.
In general, NGOs in developing and transitional countries have just begun to explore the ways in which new technologies can maximize the impact of their programs.
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